The City of Loveland Utilities Department is proud to provide our City with not-for-profit and community-led electric, water, wastewater and broadband services. Our team is on-call 24/7/365 to ensure Loveland’s residents and businesses can count on reliable, cost-effective and high-quality utility services. In 2025, we continued our long and proud tradition of utility service to the Loveland community. While our team is mostly working behind the scenes, you can see the results of that hard work in every home and business, all-day, everyday. 

Improving water storage and delivery

The City is proactively replacing aging cast-iron pipes in areas across the city with long-lasting, corrosion-resistant PVC pipes. Some of the most visible work was in the Taft Avenue / Highway 34 intersection and downtown 4th Street, but improvement projects were active throughout the city.  These improvements will enhance water quality, reduce leaks and minimize costly emergency repairs. Residents, business owners and visitors alike will benefit from the upgrades.

Another water-related win is the completion of the new water tank on 43rd Street. With the capacity to supply 3.5 million gallons of water for the City, the tank is a future-ready resource that will provide emergency storage and help meet the demands of our growing community. It supplements the existing 4.5-million-gallon storage tank on the same site.

Installing digital electric meters 

The City’s electric team replaced traditional manual electric meters with Advanced Metering Infrastructure (AMI), a network of digital meters that automatically collect and transmit energy usage data from residences and businesses to  our operational technology systems.

Highly precise data leads to more accurate billing, and customers can use the information to monitor and adjust their energy usage to save money. A new customer portal, available in 2026-27, will give customers even more details and control over their usage and spending. And the cost of reading meters is reduced because utility crew no longer need to manually read the new meters, and vehicle mileage and wear and tear has lessened.

Using drones to monitor power lines

As another example of leveraging technology to innovate and increase efficiency, the Loveland team is proud to have our own certified in-house drone operators to support electric power operations. Using drone technology, we inspected nearly half of our utility poles this year. Equipped with high-resolution cameras and thermal imaging, drones can detect issues like overheating circuits and loose hardware before they escalate into emergency outages or safety hazards. In 2025, this innovation prevented nearly one million outage minutes, creating a safer grid for the City, and more efficient, reliable service for our customers.

Celebrating 100 years of electric power

The City of Loveland celebrated its century-legacy of electric power (1925-2025). It took enormous effort and grit to build our utility and keep it operational these past 100 years, from weathering major floods to embracing renewable technologies. We captured these milestones in a multimedia exhibit at the Loveland Museum. Our centennial is an extraordinary accomplishment, and the exhibit was honored with an Award of Excellence from the American Public Power Association. These accomplishments underscore our commitment to provide best-in-class service to the citizens of Loveland with reliable, affordable and sustainably sourced electricity. 

Changing our name

In 2025 Loveland Water and Power officially became City of Loveland Utilities. The new name better reflects the full scope of services we offer--electric, water, wastewater and high-speed fiber internet--and more clearly identifies the utility as a department of the City of Loveland.

New name. Same high-quality public service for our community.

 Securing bonds for capital projects

The City of Loveland’s water, wastewater and electric utilities are not-for-profit enterprises separate from the general fund, and we only collect rates and fees to cover our own costs. Our team takes this responsibility seriously. Each year we forecast 10 years out for capital projects and operating expenses.  Sometimes the best option to fund major infrastructure invest is through borrowing funds. We can borrow at competitive rates and pay for the investment over time.  By spreading the cost over decades, this philosophy of “generational equity” also ensures that the people who are benefiting from infrastructure in the future are also helping pay for it. In 2025, our team secured $95 million in funding from fixed-interest bonds. These funds are being used to finance critical capital projects to make our water and wastewater infrastructure even more resilient and future-ready, like waterline replacements, improvements to our Wastewater Reclamation Facility, and other major investments prioritized in our 10-year capital plan.

In closing, the City of Loveland Utilities team is proud to continue a legacy of high-quality, cost-effective service to our community. In the year ahead, we are committed to continue to bring innovation and efficiency to the critical work our team strives to accomplish every day.