City of Loveland Utilities
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Beginning in July 2025, Loveland Water and Power (LWP) officially became City of Loveland Utilities. The new name better reflects the full scope of services we offer — electric, water, wastewater and broadband — and more clearly identifies the utility as a department of the City of Loveland. "This change is about clarity and alignment," said Director of Utilities Sharon Israel. "We want customers to recognize that they are being served by community-owned utilities, focused on responsible and sustainable public service." Customers can expect to begin seeing the City of Loveland Utilities name on communications and utility resources, but the transition will be rolled out gradually as we thoughtfully phase into the new name. To minimize costs, existing materials with the former name will be used until depleted or until equipment reaches its natural end of life. We're excited about this new chapter and look forward to continuing to provide high-quality, community-first service under City of Loveland Utilities name. |
City of Loveland Utilities is a municipally owned utility providing Loveland customers electric, water, wastewater and broadband services.
Our Vision
To provide best in class utility services for our community.
Our Mission
To serve the community's utility needs for today and tomorrow by:
- Providing quality and reliable service
- Implementing innovative technology and policy for a sustainable future
- Managing fiscally responsible and resilient utilities
Our Values
Caring for the community and each other.
Reports
2023 Strategic Plan
Loveland Utilities Commission
The City of Loveland Utilities is overseen by the Loveland Utilities Commission (LUC), made up of nine community members and two non-voting members, including a City Council member and the Director of Utilities. The purpose of the Loveland Utilities Commission (LUC) is to serve as an advisory body to City Council on all matters pertaining to the water, wastewater, and electric utility operations and services provided by the City. LUC meetings are open to the public and held at 3pm on the third Wednesday of every month at the Loveland Service Center at 200 N. Wilson Ave.
Recognitions
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The American Public Power Association’s Safety Awards recognizes utilities’ incident rates and the overall state of their safety programs and culture. Groups are determined by worker-hours of exposure. We are one of 200 utilities recognized in 2024. |
| Reliable Public Power Provider since 2013 (Diamond Level since 2018) |
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Started in 2006, the American Public Power Association’s Reliable Public Power Provider program recognizes utilities that demonstrate high proficiency in reliability, safety, workforce development and system improvement. |
| Smart Energy Provider since 2020 |
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Started in 2019, the American Public Power Association’s Smart Energy Program is a best practices designation for utilities that show commitment to and proficiency in efficiency, distributed energy resources, renewable energy and environmental initiatives. We are one of 111 Public Power utilities with an SEP designation. |