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AutoPay — the easiest way to pay

Sign up and enter the sweepstakes, see details below!

Enjoy hassle-free payments and peace of mind. With AutoPay, your utility bill is paid automatically each month – securely and on time.

Enroll now at myaccount.lovgov.org.

Why choose AutoPay?

Hassle-Free: Never miss a payment.
Free: No service fees when paying from checking or savings.
(A 2/85% service fee will apply to credit and debit card payments starting June 1, 2026.)
Secure: Safe, encrypted transactions every time.

How to enroll

Follow these steps to set up AutoPay:

Log in to myaccount.lovgov.org.
Go to Bills & Payment > AutoPay.
Click Add Schedule.
Select your account and payment method.
Leave End Date blank (entering a date will cancel AutoPay)

Done! Your payments will process automatically each month.

Tip: To update your payment method later, go to My Wallet and verify changes under AutoPay.

Extra perks

Combine AutoPay with Paperless Billing for the ultimate hassle-free experience.
No service fees when you pay from your checking or savings account.

Special Offer: Win a $250 Utility Bill Credit!
Enroll your account in AutoPay AND Paperless Billing by the end of the month for a chance to win. Already enrolled? You're automatically entered!
Drawings:	End of March, April and May 2026
Prizes:	Two winners each month will receive a $250 utility bill credit
Eligibility:	Must be enrolled in BOTH AutoPay and Paperless Billing at the time of the drawing

View full sweepstakes rules

Sweepstakes Rules

Eligibility: Open to all Loveland Utilities customers. Customers who enroll in both Paperless Billing and AutoPay will be automatically enrolled. Customers already enrolled in both services are automatically entered. All others may enter the contest by visiting myaccount.lovgov.org for enrollment info on paperless and AutoPay.
Entry Period:
- March Drawing—Entries must be complete by March 31.
- April Drawing—Entries must be complete by April 30.
- May Drawing—Entries must be complete by May 31.
Prizes: Two $250 utility bill credits awarded each month.
Winner Selection: Random drawing at the end of each month.
Notification: Winners will be notified via email and credit applied to their utility account.
Limitations: One prize per account during the sweepstakes period.
No Purchase Necessary: Enrollment is free. Customers who elect Paperless Billing and AutoPay are automatically entered.

FAQs

Q: How do I know if I’m enrolled in AutoPay?
A: Log in to your account and check under Bills & Payment > AutoPay.

Q. Do I need Paperless Billing to enroll in AutoPay?
A: No, but enrolling in both makes you eligible for the sweepstakes and ensures hassle-free payments.

Q. Can I change my payment method later?
A: Yes, you can update your AutoPay setting anytime in My Wallet.

Q. Is there a fee for AutoPay?
A: No service fees when paying from your checking or savings accounts.

Q: What happens if my bank account changes?
A: Update your payment details in My Wallet and verify in the AutoPay tab.

City of Loveland Utilities

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